Better Work Jordan: Our services

Build the capacity and accountability of enterprise management staff to bring changes at the workplace on behalf of BW EA; Develop good skills to facilitate improvement process and social dialogue; Sustain factory business performance and enhance collaboration with national partners.

Facilitate knowledge sharing, empowerment of female trade unionists, and international cooperation by bringing trade union activists (particularly women from Arab states) to Jordan to work across all levels of the union including in field visits to factories.

Topics covered through this training are:

• Meeting your goals
• Making a Budget
• Staying within your budget
• Book Keeping Tools
• Debts
• Compering Saving Services

Participants: Workers and Welfare Officers

To create awareness of fire safety in workplace; To inform workers of their personal rights and responsibility toward fire safety. (1 hour)

Gender Norms

Sound Human Resource Management (HRM) is essential for a productive and compliant factory. The investment of human and financial resource is crucial for a motivated and productive workforce. This training is designed to provide participants with an in depth knowledge of highly functioning HR systems.

Better Work training on Industrial Relations

1. Improve the understanding of HR activities. 2. Improve the understanding of Jordanian Labour Law. 3. Improve the implementation of basic HR activities.

1. Introduction to BW and Garment Sector in (QIZ and FTA).

2. Introduction to International Labour Standards (Discrimination, Forced Labour, Child Labour, Freedom of Association and Collective Bargaining Agreement).

3. Introduction to Jordanian Labour Law and the Roles and Regulation issued regarding the Garment sector in Jordan (Compensation, Working Hours, Contract and Human Resources, Occupational Safety and Health).

Good Occupational Health & Safety (OSH) is good for business. This course builds awareness of OSH as an integral part of factory management. Focusing on a preventative approach to OSH including risk mapping, it guides participants to spot hazards, meet national and international standards and the understand the role of the OSH committee.

Activity aims at:

• Educating participants about the basis concept of Supply Chain.
• Over viewing the supply chain components and parties involved.
• Review some of the major challenges of supply chain.
• Present a process of communication and systems to address supply chain related challenges.
• Be aware about the challenges which factory faced to comply with the shipment date.

Good leaders are invaluable to any organization. This training is aimed at increasing the capacity of participants in their own roles as well as giving them the opportunity to develop and coach others. Good leaders know how to do the right thing, this training aims to empower participants to take the first steps in a leadership role.

This training is designed to help factories confronting these economic challenges and to do so in line with applicable laws, internationally accepted good practices, and international labour standards. The intent is to support a process that is fair, transparent, and does not discriminate.

Training on Maternal Health

This consultancy intends to increase the capacity of mental health focal points in Jordanian garment factories, so that they can conduct mental health training for garment workers and be able to:

• Learn how to take positive steps to remove the stigma surrounding mental ill-health
• Learn how to manage work-related stress and acquire self-care strategies
• Learn how to monitor and recognize components of emotions (e.g., thoughts, behaviours, and physical sensations)
• Learn how to identify, explore, and manage negative thoughts
• Learn how to manage physical sensations related to emotions (e.g., deep breathing).
• Learn how to manage unhelpful behaviours related to emotions (e.g., overcoming avoidance)

Through this course, participants will improve their understanding of different approaches to IR-centred negotiation and more effective management of workplace relations. Participants will gain context- specific negotiation skills that can be applied in their factory, as well as practical guidance on managing conflicts and disputes for improved industrial harmony.

After workers complete this training course, they will:

• Have a broader understanding of OSH issue in the workplace
• Have a deeper knowledge of Protective Equipment
• Have more knowledge of preventive measures

The training duration is 2.5 hours.

Rights and responsibilities and awareness raising on the rights and responsibilities of workers with disabilities.

Workers Training The Personal Hygiene training introduces participants to how germs spread and how to prevent their transmission. The module also talks about the importance of hand washing, including how to properly wash hands to prevent the spread of germs and when hand washing is necessary. Additional tips are provided for healthy dental hygiene and hygiene in the toilet and kitchen. Specific tips will be provided for female workers on proper menstrual hygiene as well as how to better manage their monthly symptoms. Lastly, some tips will address common myths and misconceptions that may negatively affect women’s health or promote unhygienic behaviors. The training duration is 2.5 hours.

Workers Training This training is provided for management & workers committee members at the factory to enhance the PICC efficiency, which will improve Social Dialogue in the factory. The training duration is 2.5 hours.

The training covers general information about Jordan, culture and religion, unified contract, benefits, overtime, social security, leaves, resignation & termination, passport & other documents, facilities of dorms, Food & transportation, communication process with home, money transfer, emergency , harassment, and importance of savings.

ILO ACTRAV material – Participants will learn how they can contribute to and benefit from productivity improvement in the factory through enhanced social dialogue, compliance with labour standards, and improved working conditions.

The objective of the training is to improve workers’ sexual and reproductive health-related knowledge and behaviours regarding family planning, menstrual hygiene/abortion/unwanted pregnancy, and menstrual hygiene.

Capacity building and workplace strengthening to improve sexual and reproductive health-related knowledge and behaviors regarding family planning, menstrual hygiene/abortion/unwanted pregnancy, Sexually Transmitted Infections (STIs), and menstrual hygiene.

The Sexual Harassment Training has four levels as following:

A. Factory Owner/General Manager introductory meeting : The purpose of this session is to introduce SHP training and get high-level management support. The SHP Model Policy is shared as a basis for factories to adopt a policy. The SHP Kit is also shared for distribution among factory departments and to launch a SHP campaign. This Meeting is taking 1-2 hours.

B. Middle manager training: This training is for managers directly responsible for developing and enforcing sexual harassment prevention policies. Information is provided to help these managers identify and address sexual harassment, including information on how to conduct interviews, impartial investigation tactics, and confidentiality issues. This training is taking 2 – 3 hours.

C. Supervisor training: This training focuses on rights and responsibilities regarding sexual harassment of factory supervisors. Information is provided to help supervisors protect their workers from sexual harassment and avoid inappropriate behaviour themselves. The training includes a step by step guide on how to proceed with allegations of sexual harassment.

D. Worker training :This training focuses on the rights and responsibilities of workers regarding sexual harassment. Workers are provided information on how to prevent and address sexual harassment as well as how to seek help in such matters.

This is a 2 day course for factory trainers to become familiar with how to train the Supervisory Skills Training in a facilitative way.

This 3-day course enables participants to gain valuable leadership and management skills to Further enhance dialogue between the company and its employees.

The content of the course will cover the following topics: – How to be a professional supervisor – Building good relationships – Influencing skills – Managing people – Videotaped practice

5 days Training of Trainers in specific topics ( Workplace Communication, Roles and responsibilities and Supply Chain) for EU factories – in Arabic

After completing this training, participants will:

• Have a broader understanding of HIV and AIDS
• Have more knowledge of protective measures
• Have more knowledge of preventive measures
• Get to know the Better Work Team

The training teaches women proper menstrual hygiene as well as how to better manage their monthly symptoms. The module also addresses common myths and misconceptions that may negatively impact women’s health or promote unhygienic behavior. The training duration is 2.5 hours.

• Importance of workplace communication.
• The importance of raising awareness on the procedures and practices in the factory related to communication and grievance procedures to avoid the small problems to grow big.
• This topic is important to avoid strikes, miss communication between management and workers and better understanding for the communication channels between management and workers.

The training duration is 2.5 hours.