Better Work Cambodia: Our services

Accidents are always happening in the factories due to the operation of machines by the human and the unsafe working environment. Accidents are the cost, the effective accidents investigation can help to reduce the cost and bring harmonized and safe working conditions to the employees and workers. The training introduces the effective procedures of accident investigation and causes analysis in order to develop the effective solutions so that participants can apply in their factories to ensure that accidents cost is reduced, business continuity is sustained and safe working conditions are existed.

Steam boiler is widely used in the garment and footwear factories in Cambodia to serves as ironing, drying, and steaming. Boiler hazards lead to generate high risks in the factories especially boiler explosion hazard. Recently, there were some cases of boiler explosion that killed the workers. This training guide the factories through essential precautions to mitigate the risks of fire, and explosion from the steam boilers.

The safety precaution of workers against chemical hazards is an essential part of a well-run factory and a healthy work force. This training introduces the safe use of chemicals ensuring factories mitigate the risks associated with chemicals in garment factories.

Child Labour Prevention

Collective Bargaining

This training equips participants with the knowledge and skills to design and manage factory payment and incentive schemes in a fair, equitable and consistent manner, in accordance with Cambodia’s labour law.

Clear disciplinary and termination procedures make sure that a company’s standards of conduct and performance at work are followed. This training provides factories with a built in method to understand, monitor and address human resource challenges.

Discrimination and Gender

Through effective communication in the factory, workers and managers learn to understand each other’s rights, responsibilities and resolve conflict in a fair and harmonious manner. This training outlines the steps required to the improve the communication skills of managers and workers.

Module 5 of IRLDP

Problem solving skills in the workplace means minor issues and problems do not escalate into wider conflict which can disrupt production. This training guides participants to successfully address problems within the enterprise, building trust and strengthening labour management relations in the factory.

Electrical and fire hazards are one of the biggest risks to safety in the garment and footwear sector. This training guides factories through essential precautions and behaviours to mitigate the risk of fire.

Factory Ambassadors are factory compliance staff and workers’ representatives who are empowered to have greater ownership in the factory’s improvement process. Ambassadors play a key role alongside our team to ensure Better Work support to factories continues. Participants of this programme are coached and trained to strengthen their knowledge, competencies and skills to bring long-lasting changes to their workplace, using tried and tested Better Work tools and techniques.

This training provides knowledge of freedom of association and recognition of the rights and protections of trade union organizations and workers. This goes hand in hand with lawful collective bargaining, effective dispute resolution and contributes to factories’ good industrial relations.

The supply chain competition relied on the key performance evaluation such as compliance and productivity performance. Good housekeeping with 5S tools helps removing non-value added processes by developing standard methods for doing necessary work. An effective 5S program therefore improves efficiency, quality, workflow, and employee safety. 5S is a systemized approach to organize work areas, keep rules and standards and maintain the discipline needed to do a good job.

Harassment at Workplace

Hazards are existed in the whole production areas and it can be happened anytime. Most of the accidents caused by the recognized and unforeseen hazards that impacts to the factories and workers in term of business operation and safe working conditions. This training will build and enhance the capacity of person in charge of workplace safety to know-how to identify, recognized, mitigate, and control the hazards at workplace and conduct the risk rating of those hazards for the prioritization before applying the effective the controls.

Sound Human Resource Management (HRM) is essential for a productive and compliant factory. The investment of human and financial resource is crucial for a motivated and productive workforce. This training is designed to provide participants with an in depth knowledge of highly functioning HR systems.

Industrial Relations is a two-day course focusing on how to build and maintain a good relationship between the employers and the workers in the workplace. The course explains the rights and responsibilities of the employers and the workers in order to enhance a better interaction and the cooperation in the workplace.

Grievances and conflicts are inevitable parts of the employment relationship in the workplace. This training will guides the workers, employers, trade unions and other relevant parties through the various processes of labour dispute resolution in Cambodia and assist them in managing conflict as well as promoting sound labour relations.

Factories that understand and comply with labour laws and international labour standards tend to have good reputations, repeat orders and better relationships with buyers. This course is designed to give participants a strong understanding of Cambodian Labour Law and how to apply it to day to day activities.

Good leaders are invaluable to any organization. This training is aimed at increasing the capacity of participants in their own roles as well as giving them the opportunity to develop and coach others. Good leaders know how to do the right thing, this training aims to empower participants to take the first steps in a leadership role.

Workplace accidents can occur as a combination of unsafe conditions and unsafe acts. With the right training, they can easily be prevented ensuring that employees remain safe and the workplace remains secure and productive.

The main purpose of this training is to allow Male PICC members to build a good understanding of gender concepts and social norms, to appreciate the benefits of involving different voices, and to give a safe space to ensure that diversity’s voices are represented and recognized.

Through this course, participants will improve their understanding of different approaches to IR-centred negotiation and more effective management of workplace relations. Participants will gain context- specific negotiation skills that can be applied in their factory, as well as practical guidance on managing conflicts and disputes for improved industrial harmony.

Good Occupational Health & Safety (OSH) is good for business. This course builds awareness of OSH as an integral part of factory management. Focusing on a preventative approach to OSH including risk mapping, it guides participants to spot hazards, meet national and international standards and the understand the role of the OSH committee.

PICC drives improvement in the workplace by ensuring workers and employers communicate and work together to address workplace issues through honest, respectful and informative dialogue.

Problem Solving and Root Cause Analysis

Safe workplaces create healthy and productive employees. The training introduces simple and low cost practices which participants can apply in their factory to ensure good working conditions and a productive working environment.

This specially designed course aims to help participants to recognise there are different forms of sexual harassment in the workplace, understand why sexual harassment is prevalent in garment factories, its impacts on the working environment and especially the factory’s productivity. Taking the training also helps participants to develop strategies to address and prevent sexual harassment, steps to deal with cases of sexual harassment at factories.

Social compliance is an integral part of factory’s operations and needs to be well connected to management systems in the factory. Some factories face difficulties with different equirements from different stakeholders on social compliance issues, and this might impact the way in which the factory takes decisions on how to address the issues in a sustainable manner. The training will equip the participants with different approaches to ensure workplace compliance by introducing the social compliance elements of ISO26000, SA8000, Brands Code of Conduct, and the eight clusters of Better Factories Cambodia’s Compliance Assessment Tools (CAT) – based on the fundamental rights of ILO’s Core Conventions.

SST has been proven to increase the productivity of lines supervised by trained female supervisors, as it reduces the time needed to reach production targets, resulting in a 22 % increase in productivity.
Major topics which we cover through this training are:

• Supervisors’ roles and responsibilities
• Types of supervisor
• steps to influence
• Positive attitude
• Integrity
• Management styles
• Giving job instructions
• Correcting poor performance
• Resolving conflicts
• Managing workers

This training is for supervisors who have completed BFC’s supervisory skills training. Participants acquire the skills to deliver SST training in factories. This will give factories the opportunity to have their own in house trainers for current and future supervisors.

Effective workplace communication is essential in ensuring harmonious workers management relations, and a productive environment. This training provides an overview of ways in which workplace cooperation can be established in factories, including developing internal dispute resolution mechanisms to address and find a solution to grievances.

OSH Leadership Program

IR Leadership Program