Awadallah Diab Abu Zaid studied law at university and has worked in the garment factory industry for almost 15 years. He has been part of the Better Work programme in Jordan since its launch in 2009. He looks forward to exporting the clothes produced by his team to the European Union in the near future.
For its Voices from the Supply Chain series, Better Work spoke to Awadallah in his office in Amman.
I start my day with the workers at 7.30am. I take a tour of the factory, to make sure that all the production lines are in order and that the workers do not have any issues. I do the rest of my work from the office. I have an open door policy so I am delighted to see any of the employees at any time.
I like precision in work, and productivity.
The thing I dislike the most in the workplace is a lack of seriousness.
I have already managed to build a number of changes. I am the only Jordanian factory owner of a factory of this size. This is a first.
Communication with workers is key. This profession relies on dialogue and trust between workers and their employers.
I think the sector worldwide will improve and develop, but I do not think that this will be the case in Jordan. The country faces a number of challenges, not in the law, but in those who enforce the law. The garment profession is not a static one, it is continuously moving to the countries that can best host it.
I buy them from any place where I find good quality items. Of course, now I have a greater eye for detail, and I know how to source quality garments.
I like jackets, because we are the only factory in Jordan producing this item of clothing. I think what makes the product special is its quality and brand name.
I would be happy, and I would know that they had good taste.
For factories in the garment sector to be managed by Jordanian nationals, or at least 50 per cent of them. I think that if this were to be the case, Jordan could become one of the richest countries in the world.
This interview is part of Better Work’s ‘Ten Questions’ series, capturing views from people along the length of global garment supply chains – from factory floor to high street retailer – for their perspective on the industry, the issues it faces, and its future. Find out more and hear other perspectives here.