Buyer Partners

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Our Buyer Partners support our long-term success by strategically committing to Better Work. Partners sign an agreement with Better Work and make certain commitments for example reducing duplicative audits and remediation plans. In return they receive an enhanced level of service and other benefits at national, regional and global levels.

Benefits to international buyers in becoming Better Work Buyer Partners include:

Being part of a unique and credible global alliance for greater impact at all levels

Partners join Better Work’s national, regional and international network which includes factories, employers’ organisations, trade unions, governments, the International Labour Organization, the International Finance Corporation and over 170 highly trained staff located in key garment producing countries around the world. It also includes around 30 other highly committed international Buyer Partners with which to collaborate and demonstrate leadership in the industry

Being well informed

Partners have dedicated contacts at global and country level as well as access to large country-level teams and quarterly calls with the larger programmes for updates on national and programme developments, factory performance etc. Partners are alerted quickly when urgent issues arise in factories or the wider industry e.g. buildings collapse, national wages issues or industry-wide strikes. Better Work also engages Partners directly in joint factory remediation or training where they wish to be kept closely involved or their influence is helpful.

Engaging with governments and industry stakeholders on strategic and industry-wide issues

Partners are invited to national stakeholder forums with national trade unions, manufactures and their associations, as well as government representatives. Joint actions plans and responses to national level issues are coordinated by Better Work on behalf of Partners where appropriate.

Increasing Impact through reduced duplication and increased collaboration and alignment

Partners help to reduce duplication by committing to a single approach to assessing factory compliance as factories can share their Better Work reports with multiple buyers. Partners also support a single and more sustainable approach to remediation which centres on establishment of worker/management committees that promote dialogue within the workplace.
Partners are encouraged to collaborate and align approaches in individual factories to reduce duplication, conserve resources, promote learning and reinforce best practices.

Priority services and potential to Innovate

Partners receive preferential access to services from country programmes e.g. priority registration of new factories and in urgent cases faster scheduling of assessments and/or turnaround of reports. Partners can collaborate with Better Work on pilots or special projects either country specific e.g. IR or technology managed grievance systems in Indonesia or thematic e.g. disabled workers, sexual harassment education, life-skills across countries.

Access to Better Work Assessment and Progress Reports

Partners can access assessment and progress from all country programmes directly from the Better Work online Portal. All assessments are conducted against equivalent national laws and the same international standards with guidance on interpretation from the relevant national Ministries and the ILO.

A say in the development of Better Work

Partners have elected representatives on the Better Work Advisory Committee which provides input on issues such as which countries/sectors to engage in and approaches to take to maximize scale and impact. Partners attend “closed” sessions of the Global and Regional Buyers’ Forums to discuss programme development and policy issues.

What Commitments do Buyer Partners make to Better Work?

Buyer Partners sign a formal partnership agreement which commits them to:

  • Stop auditing suppliers in the programme
  • Increase the number of participating suppliers year on year
  • Support the Advisory process (including allowing time for social dialogue)
  • Not create parallel corrective action plans
  • Not terminate or reduce orders based on reports
  • Ensure rating systems don’t penalise factories for participating
  • Participate in buyer forums
  • Establish clear internal roles, responsibilities and lines of communication with BW staff
  • Provide information on sourcing plans (to enable BW to plan effectively) and encourage new factories/intermediaries/buyers to engage with BW

What does it cost to be a Better Work Buyer Partner?

The fee for Partners has two components:
a) Annual membership component based on company turnover in apparel

Better Work Partnership Fee Membership component (USD)

Better Work Partnership Fee Membership component (USD)
Less than $1 billion $ 5,000
1– 4 billion $ 7,500
4-10 billion $ 13,000
Over 10 billion $ 20,000

b) Operational component based on level of engagement in Better Work globally

Better Work Partners – Operational component (USD)Level of commitment Price per factory per year
Above 50 factories $ 850
20 to 50 factories $ 900
Fewer than 20 factories $ 1000

Better Work services are heavily subsidized by international government donors who support the programme.

How do I become a Better Work Buyer Partner?

For more information on becoming a Better Work Buyer Partners please contact Roopa Nair ([email protected]) or Juliet Edington ([email protected]).

List Of Buyer Partners

  • Abercrombie & Fitch
  • American Eagle Outfitters, Inc.
  • Ann Taylor
  • Asics
  • Cole’s, Australia
  • Debenhams
  • Dick’s Sporting Goods Ltd.
  • Esprit
  • Fast Retailing Co., Ltd
  • Gap Inc.
  • Global Brands Group
  • H & M Hennes & Mauritz AB
  • Inditex
  • John Lewis PLC
  • Kate Spade & Company.
  • Levi Strauss & Co.
  • Li & Fung
  • New Balance Athletic Shoe, Inc. (NBAS)
  • Next Plc.
  • NIKE, Inc.
  • Patagonia, Inc.
  • Pentland Brands Limited
  • Primark Stores Ltd.
  • Puma SE
  • PVH / Phillips-Van Heusen Corporation
  • Recreational Equipment Inc. (REI)
  • Ryohin Keikaku Co.,Ltd.
  • Talbots, Inc.
  • Target
  • The Children’s Place
  • The William Carter Company