Better Work Jordan programme seeks to improve working conditions and enhance business competitiveness of the Jordanian garment industry. One important way to track, understand, and amend these efforts is by getting feedback directly from workers and managers. Better Work regularly gathers data directly from factories through advisory services and tracks non-compliance on over 200 issues during assessment visits. The impact indicator survey, now in the third round of data collection, provides additional data from a representative sample of workers and one manager from each factory on key issues including working conditions, stakeholder awareness, and personal life. The most recent survey took place in July 2020 and was administered to 1,750 workers and 71 managers in 72 factories across Jordan.
This is the third in a set of policy briefs that focus primarily on stakeholder engagement, grievance mechanisms, and worker concerns in the factory. Stakeholder engagement with workers is particularly important to document over time, as their role in promoting decent working conditions increases over time. In particular, this brief focuses on the Ministry of Labour (MoL) and the single trade union for the sector, the General Trade Union of Workers in Textile, Garment and Clothing Industries and their representatives at the factory level.