Application Deadline: 26 April 2021
Description of Duties
- Undertake a variety of standard as well as more complex secretarial data management functions in support of the work of the office, i.e. composing different types of correspondence, arranging appointments, liaising with BFC clients and customers on core service delivery;
- Coordinate and contribute to factory level communications materials and communicate factory level services (especially on assessment and advisory services) and activities to stakeholders;
- Provide general secretarial and administrative support for factory level services as well as organise meetings, seminars and workshops for stakeholders (suppliers, brands, constituents);
- Provide support to induction programmes for new staff and stakeholders;
- Create and maintain office administrative files and official records and tracking factory level data;
- Keep contacts with a range of stakeholders, concerned ministries, international buyers, manufacturers, unions and NGOs;
- Coordinate the financial matters with BFC finance unit and tracking pending payments with advisory factories;
- Manage the evaluation of advisory services, including ensuring up to date systems, compilation of data and sharing results with participating factories, staff and management as well as generation of aggregate evaluation results;
- Prepare regular reports on performance of the advisory team;
- Support child labour activities on the remediation and communication with stakeholders;
- Coordinate registration of factories in BFC programme, including invoicing and tracking of pending payments; and
- Perform any other duties as required by supervisor and management team.
- Completion of secondary school education, supplemented by technical skill and/or university level course in related fields.
- At least five years of general clerical work experience, preferably with an international agency.
- Excellent command of English and Khmer. Knowledge of Chinese would be an important asset.
- Excellent communications skills, both oral and written;
- Proven ability to use word processing software (Microsoft Word, Excel, and PowerPoint), as well as the other more complex data management systems.
- Knowledge of secretarial and administrative practices and procedures.
- Knowledge of in-house procedures for the preparation of documents and of the procedures for creating and maintaining documentation and filing systems.
- Ability to analyse and report on performance and evaluation data to inform management decisions
- Ability to liaise with the private and public stakeholders and promote service delivery of the programme
- Ability to monitor the effectiveness of training and capacity building initiatives undertaken by partner organizations/ consultants;
- Ability to draft correspondence and reply professionally to any means of communication (email, telephone, website and in-person inquiries).
- Ability to obtain services from other work units inside or outside the office for completion of tasks.
- Ability to collaborate with interpersonal skills, tact and diplomacy when dealing with others.
- Ability to manage multiple tasks, prioritise tasks and have excellent time management
- Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
Applicants can only attach 1 document to their application. This should include a cover letter, and must also include a 2-page statement addressing their claims against the required competencies. In doing this you should have a heading for each competency and explain in 2 -3 paragraphs to the selection committee how your skills and experience show that you meet this. Applicants who do not attach this statement will not be considered for interview.
Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website or this link. The system provides instructions for online application procedures.
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