This brief looks at evidence from ongoing Better Work impact assessment research in Vietnam, and explores how disparities between workers’ perceptions and managers’ perceptions of working conditions has an impact on worker well-being. It also provides recommendations on leverage improvements in working conditions to both increase worker well-being and improve factory competitiveness. Key findings include the following:
♦ Greater compliance with core labour standards improves the life satisfaction and well-being of workers.
♦ Worker well-being is higher in factories where workers report better working conditions.
♦ Managers may understand which factors affect worker well-being, but levels of well-being do not increase if workers do not recognize the improvements managers intend.
♦ Managers greatly underestimate the impact improvements in working conditions can have on worker well-being.